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SOCIAL WORKER III - 40009993, 40009994

Date: Sep 8, 2021

Location: Durham, NC, US

Company: Durham County

Durham County Government employs approximately 1,900 employees that work towards providing needed services throughout the community. With a wide array of services, Durham County Government is at the heart of a rapidly growing and diverse area offering residents, employees and visitors exciting opportunities to live, work, grow and play. For more information about Durham County Government, visit


Social Services (DSS)

DATE POSTED:            

September 8, 2021

CLOSING DATE:           

September 18, 2021





POSITION NUMBER:            

40009993, 40009994







Develop, maintain and implement record review tools for each of the Child Welfare programs ensuring that review elements are consistent with state, federal, and other monitoring requirements.  Conduct quality reviews of the various Child Welfare Programs (i.e. CPS Investigations and Family Assessment, Foster Care, Adoptions, In-Home Services, Intake, and the Screen Out process) using record review tools.  Complete in-depth analysis on record reviews to determine error trends and causes of error trends regarding case records and case management.  Create summary reports regarding the data analyzed to present to Program Manager and Supervisors.  Make recommendations based on findings from data analysis to Program Manager and Supervisors to improve quality of work.  Deliver training that is relevant to the work that is being conducted as well as on identified error trends through record reviews in Child Welfare. Work closely with Child Welfare Services Supervisors to assist and support the program needs regarding quality of work.  Attend and participate in all State reviews, audits of Child Welfare and meetings with State Program Representatives to interpret and apply policy.  Assist other QAT members with program evaluation and data analysis to improve quality of work.  Assist in providing quality soft-skills training to DSS New Hires and refresher trainings to existing DSS employees.  Participate in unit/section meetings to discuss quality reviews and training elements. 




  • Knowledge of Child Welfare Services laws, policies and best practices as well as knowledge of other DSS programs.
  • Knowledge and familiarity with the Child and Family Services Reviews (CFSR) and its process.
  • Must possess professional judgment, as well as analytical, interpersonal and communication skills. 
  • Knowledge of Excel and Microsoft Word is a plus.
  • Thorough knowledge of social work principles, techniques, and practices, and their application to complex casework, groupwork, and community problems.
  • Considerable knowledge of a wide range of medical, behavioral, and/or psychosocial problems and their treatment theory.
  • Considerable knowledge of family and group dynamics and a range of intervention techniques, governmental and private organizations, and resources in the community, laws, regulations, and policies which govern the program.
  • General knowledge of the methods and principles of casework supervision and training.  
  • Skill in establishing rapport with a client and in applying techniques or assessing psychosocial, behavioral, and psychological aspects of client’s problems.
  • Ability to establish and maintain effective working relationships with members of case load and their families, as well as civic, legal, medical, social, and religious organizations.
  • Ability to express ideas clearly and concisely and to plan and execute work effectively




MSW from an accredited school of social work; BSW from an accredited school of social work and completion of the Child Welfare Collaborative (Child Welfare positions only); BSW from an accredited school of social work and one year directly related experience; master's degree in counseling in a human services field and one year of social work or counseling; bachelor's degree in a human services field from an accredited college or university and two years directly related experience; bachelor's degree from an accredited college or university and three years of directly related experience.

Durham County Government is an Equal Opportunity Employer

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh