SOCIAL WORKER I - 40001501

Durham County Government employs approximately 1,900 employees that work towards providing needed services throughout the community. With a wide array of services, Durham County Government is at the heart of a rapidly growing and diverse area offering residents, employees and visitors exciting opportunities to live, work, grow and play. For more information about Durham County Government, visit www.dconc.gov.

RESPONSIBILITIES:

• Work involves providing counseling, case management, support, and preventive services for families with children; homeless families and making appropriate referrals to individuals and agencies; processing and maintaining a variety of forms and records and arranging for the provision of services in accordance with existing laws, rules, and regulations.
• Making decisions regarding client needs and requests based on the framework of rules, regulations, policies, and procedures. 
• Makes evaluation of needs for services to families with children based on knowledge of all social service programs. 
• Interviews clients and/or collateral contacts to gather information, work history and other income information to determine the need and eligibility for childcare and verifies information.
• Assist clients in retaining childcare services by updating information in client file and state eligibility systems. 
• Follow policies and procedures related to childcare subsidy programs.
• Uses information technology to determine eligibility, to record notes and to manage records.
• Conducts client assessment to identify barriers to employment, including work habits, lack of job search skills, lack of work skills and lack of supporting services, such as transportation or childcare.
• Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail, and database software in performing work assignments.
• Ability to organize and consolidate information, maintain records, prepare reports, and complete assignments accurately and timely.

KNOWLEDGE SKILLS AND ABILITIES:

• Thorough knowledge of interviewing procedures and practices. 
• Knowledge of current social, economic and health trends in services, and the ability to adapt trends to practical program applications and link clients with needed services.
• Ability to acquire knowledge of other laws, codes, and programs relative to the provision of human services.
• Ability to communicate effectively both orally and in writing.
• Ability to relate well with others under stressful conditions.
• Ability to read and understand moderately complex written information.
• Ability to gather, compile and evaluate information and records, prepare reports, and make recommendations based on analysis of data collected.
• Ability to establish and maintain effective working relationships.
• Ability to demonstrate sound judgment; integrity; resourcefulness; accuracy; thoroughness with the demands of the position.

• Knowledge of governmental and private organizations and resources in the community.

• Ability to establish and maintain effective working relationships with administrative supervisors, with members of case load and their families, and with care providers and various community organizations.

REQUIREMENTS:

Graduation from an accredited college or university with a bachelor’s degree in a human service field or social worker and year of directly related experience, or an equivalent combination of education, training, and experience.

Successful completion of NC FAST Certification within 90 days of employment. 

***Candidates will be required to pass NC FAST Certification training upon hire***

PREFERRED REQUIREMENTS:

 Knowledge of childcare resources and regulations preferred.

Durham County Government is an Equal Opportunity Employer