SOCIAL WORK SUPERVISOR III (QAT)- 40009990

GENERAL DESCRIPTION:

The incumbent will supervise Quality Assurance staff that support Aging and Adult Services and Child and Family Services. Responsible for organizing, planning and reviewing data for monthly record review monitoring for all Aging and Adult Services, Child and Family programs.

DUTIES AND RESPONSIBILITIES:

• Coordinates the work assignments of personnel to ensure that program services are adequately reviewed for program performance and that training needs of program workers are met.
• Reviews all applications for employment, designs interview questionnaires, organizes and participates on the interview panel for all subordinate positions and makes recommendations to the QAT Program Manager on hiring decisions for the unit.
• Maintains responsibility for evaluating staff performance and making recommendations to a higher level supervisor on merit raises, appraisals, reassignments, salary adjustments or dismissals.
• Informs the QAT Program Manager of personnel concerns and develops and implements coaching or disciplinary actions to improve worker performance.
• Facilitates monthly unit meetings to provide unit members with current information on policy or practice changes for the agency.
• Meets monthly with each QAT worker to review work plan activities and give direction and guidance.
• Assists QAT team in creating quality assurance record review and tracking tools and other processes to address identified needs in programs and recommends systems changes as needed.

KNOWLEDGE, SKILLS, AND ABILITIES: 

• Knowledge of methods and principles of casework supervision and training.
• Considerable knowledge of social work principles, techniques and practices and their application to specific casework and community problems.
• Considerable knowledge of behavioral and socioeconomic problems and their treatment and governmental and private organizations and community resources.
• Considerable knowledge of the laws, regulations and policies which govern social work programs.
• Ability to supervise, train, or orient lower-level social workers, students, interns, or other staff.
• Ability to express ideas clearly and concisely and to plan and execute work effectively.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: