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Date: Jan 9, 2019

Location: Durham, NC, US, 27701

Company: Durham County

Durham County Government employs approximately 1,900 employees that work towards providing needed services throughout the community. With a wide array of services, Durham County Government is at the heart of a rapidly growing and diverse area offering residents, employees and visitors exciting opportunities to live, work, grow and play. For more information about Durham County Government, visit


General Services 

DATE POSTED:            

January 09, 2019

CLOSING DATE:           

Until Filled





POSITION NUMBER:            





Responsible for the planning, coordination and execution of the day-to-day work associated with the central mailroom. This position is responsible for training, organizing and assigning the work of other staff assigned to the central mailroom and performing more complex tasks related to the receipt, processing and delivery of mail and other materials.


Under general supervision, plans, organizes and leads work of staff assigned to the County’s central mailroom work unit; sorts, picks up and delivers County and United States mail and other materials; operates and maintains mail processing and related equipment; performs a wide variety of complex and specialized tasks related to the receipt and delivery of mail; coordinates and establishes mail routes for direct reports, functions as a lead for the division and performs other duties as assigned.


  • Organizes, trains and sets priorities of central mailroom staff and follow-up to ensure coordination and completion of assigned work; maintains orderly work area
  • Provides input to improve process efficiency; provides input related to scheduling conflicts of staff, selection decisions and performance evaluations
  • Maintains and modifies monthly delivery schedule and executes routes as needed to fill in for staff absences
  • Performs routes throughout the County picking up and delivering USPS, UPS, and inter-office mail, materials, goods, money bags, graphics orders and special or emergency deliveries on foot or in a County vehicle; loads and unloads vehicles using hand trucks for pick up or delivery of items
  • Collects, meters and sorts all County mail; operates postage metering machines and sorting machine; coordinates mass pickups, metering and delivery of department mail outs
  • Verifies daily balances on metering machines to ensure proper accounting; performs postage rate updates; assists in preparation for monthly audits
  • Monitors and maintains mail processing and related equipment and arranges service and repair calls; arranges maintenance and service of vehicles assigned to the work unit
  • Performs various clerical tasks including computing figures, maintaining files and logs, preparing and maintaining operational records and reports; assists in the maintenance of inventory and related records.


Thorough knowledge of postal regulations, mailing restrictions, rates and postal transactions and procedures. Working knowledge of techniques for organization, efficiency and managing workflow. Working knowledge of office practices and procedures including data processing, filing, recordkeeping and operation of standard office equipment. Working knowledge of proper lifting techniques and safety regulations, precautions and practices. Working knowledge of geographic area in delivery routes. Ability to train, prioritize, organize and assign work to others to maximize delivery of services. Ability to perform and ensure timely pick up, loading and delivery of countywide mail, money bags, goods and other materials. Ability to use initiative and sound judgment to solve operational problems within established guidelines. Ability to sort and categorize mail, packages and other materials quickly and accurately. Ability to properly use and maintain mail processing and postage machines and equipment. Ability to maintain inventory balances and resolve any variances or discrepancies. Ability to use a personal computer to create and maintain accurate written and electronic reports, logs, records and files. Ability to resolve conflicts and maintain cooperative relationships with others contacted through the course of work.


Any combination of education and experience equivalent to graduation from high school and two years of experience performing mailroom or delivery work.


Possession of a valid North Carolina Class C Driver License and a satisfactory driving record.

Durham County Government is an Equal Opportunity Employer

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh