PROCESSING ASSISTANT- 40001255

Join Durham County Government
Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart of a fast-growing region, we offer meaningful careers across a wide range of fields—giving you the opportunity to make a real impact where you live, work, grow, and play. Learn more at www.dconc.gov.

RESPONSIBILITIES:

Provides clerical support for the Customer Information Center; answers the telephones, routes calls and records messages; types forms, correspondence and reports; maintains files and processes case records; performs other clerical tasks as assigned. 

KNOWLEDGE SKILLS AND ABILITIES:

• Knowledge of Microsoft Office and the ability to operate standard office equipment. 

• Effective oral, written, and interpersonal communication skills with a customer service focus are essential.

• Ability to deal effectively with the public. 

REQUIREMENTS:

• Graduation from high school and one year of clerical work experience; or an equivalent combination of education and experience. 

SPECIAL REQUIREMENTS:

• Bilinqual skills preferred: Spanish 

AMERICANS WITH DISABILITIES ACT COMPLIANCE:

Durham County is an Equal Opportunity Employer. ADA requires Durham County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.