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OFFICE ASSISTANT - 40000727

Date: Sep 10, 2021

Location: Durham, NC, US, 27701

Company: Durham County

Durham County Government employs approximately 1,900 employees that work towards providing needed services throughout the community. With a wide array of services, Durham County Government is at the heart of a rapidly growing and diverse area offering residents, employees and visitors exciting opportunities to live, work, grow and play. For more information about Durham County Government, visit www.dconc.gov.

 

DEPARTMENT:       

Criminal Justice Resources Center

DATE POSTED:            

September 10, 2021

CLOSING DATE:           

September 24, 2021

SALARY MIN:  

$31,842

SALARY MAX:

$57,316

POSITION NUMBER:            

40000727

JOB TYPE:  

Full-Time

 

 RESPONSIBILITIES:

 

***The essential job function will be in the Durham County Detention Facility (DCDF) working with detainees.***

 

Provide clerical support to the Criminal Justice Resource Center (CJRC)/Substance Abuse Treatment & Recidivism Reduction (STARR) and Jail Mental Health programs in the DCDF. Must demonstrate good communication skills, appropriate demeanor and language skills. Skilled in the use of multi-line telephone system operation.  Answer, screen and forward calls to staff, also receive and distribute voice messages. Greet and direct visitors. Respond to detainees’ electronic grievances and requests.  Provide clerical, secretarial, and general office support to CJRC staff. Daily verify, reconcile and perform data entry operations.  Secure, maintain, and update client files and CJRC records.  Collect and prepare data for files, and reports.  Maintain an inventory of office supplies for reorder.  Perform other duties as assigned.

 

KNOWLEDGE SKILLS AND ABILITIES:

 

  • Must be able to operate standard office equipment
  • Experience working with MS Office and Outlook
  • General knowledge of office or work unit procedures, methods and practices
  • General knowledge of and ability to use correct spelling and punctuation
  • Effective oral and written communicate skills
  • Ability to maintain effective working relationships with staff at all levels and external customers

 

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

 

Graduation from high school and demonstrated possession of knowledges, skills and abilities gained through at least one year of office assistant/secretarial experience; or an equivalent combination of training and experience.

 

PREFERRED:

 

Previous customer service experience in a behavioral health setting is highly desired.

 

Durham County Government is an Equal Opportunity Employer


Nearest Major Market: Durham
Nearest Secondary Market: Raleigh