OFFICE ASSISTANT (CIRCULATION), 50% FTE - MAIN LIBRARY - 40009605

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GENERAL DESCRIPTION:

Provides clerical support for the Circulation Unit of the Main Library. Checks materials in and out, answers questions and/or routes patron inquiries, registers patrons for library cards, collects fees, generates various reports using the library’s software programs, and assists with shelving. Works at other service points in Main Library as part of cross-scheduling training as assigned. Work is performed with independence under the supervision of the Library Circulation Manager. 

The person in this position will solely work evening and weekend hours. Although it is subject to change, the schedule for this position will be:

Monday, Tuesday and Wednesday – 4:15 pm – 8 pm         

Saturday – 9:30 am – 6 pm

Although this position is based at the Main Library, the selected candidate may be asked to work at other locations as needed.

This position is part-time, 50% FTE and works approximately 18.75 hrs/week and is eligible for pro-rated benefits. 

DUTIES AND RESPONSIBILITIES:

• Support library circulation functions such as registering new borrowers, checking items in and out, pulling holds, shelving materials, processing rounds, stocking displays, collecting fees, and the daily intake and delivery of library materials.
• Answer questions and provide routine information in person, virtually, and over the phone.
• Enforce library policies and procedures in an appropriate manner.
• Assist with collection maintenance, including keeping shelves in orderly condition, shifting books and materials as needed, and emptying the book return as needed.
• Provide excellent customer service in a team-based environment.
• Work at the adult, business, teens, and children’s information desks as part of cross-scheduling training.
• Assist with money handling to include, but not limited to, daily revenue reports, cash register usage, and coin-op machines.
• Check and maintain Main Library’s lost and found.
• Serve on system teams and committees as assigned.
• Assist with special projects that support the library’s strategic plan.

KNOWLEDGE, SKILLS AND ABILITIES:

• Strong Customer Service skills
• Strong ability to learn and adapt to new technology
• General knowledge of library principles, methods, materials, and practices
• Effective oral, written, and phone communication skills
• Ability to use personal computers, word processing, and spreadsheet software
• Ability to work pleasantly and effectively with people of all ages and backgrounds
• Ability to establish and maintain effective working relationships with library employees and patrons
• Ability to work both independently as well as collaboratively in a team environment
• Must be able to lift, push, and carry up to 40lbs

 MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

Any combination of education and experience equivalent to graduation from an accredited community college with study in library science or related field and six months experience in general library services.

PREFERRED QUALIFICATIONS:

Ability to speak Spanish a plus.

AMERICANS WITH DISABILITIES ACT COMPLIANCE:

Durham County is an Equal Opportunity Employer. ADA requires Durham County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.