LIBRARY ASSISTANT (TEEN SERVICES), 50% - NORTH REGIONAL

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**THIS POSITION IS ELIGIBLE FOR PRO-RATED HEALTH BENEFITS**

GENERAL DESCRIPTION:

Support functions of the North Regional Teen Services unit. Work is performed under the supervision of the Teen Services Manager. Although the position is based at the North Regional Library, the successful candidate may be asked to work at other locations.

DUTIES AND RESPONSIBILITIES:

• Assist Teen Librarian in planning and executing programs and with special projects that support the library's strategic plan.
• Answer directional and informational questions.
• Assist customers in the use of library technology such as public computers, printers, and copiers. 
• Perform circulation functions such as registering new library borrowers and pulling holds.
• Serve on system teams and committees as assigned.
• Provide excellent customer service in a team-based environment.

KNOWLEDGE, SKILLS AND ABILITIES:

• Thorough knowledge of current library policies and procedures, library principles, methods, materials, and practices as well as public library services and programs.
• Knowledge of young adult literature.
• Skilled with library technology.
• Ability to establish and maintain effective working relationships with library employees and patrons.
• Ability to communicate effectively orally and in writing, including through email.
• Ability to acquire special competence in a specific phase of library work.
• Ability to work independently as well as collaboratively as part of a team.
• Ability to supervise and train subordinate workers and volunteers.
• Strong written and oral communication and interpersonal skills.
• Ability to provide excellent customer service via phone, online chat, email and in-person communications.
• Ability to use personal computers and word processing spreadsheet software.
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MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

Any combination of education and experience equivalent to an associate degree in library science or a related field and six months in general library experience.

PREFERRED QUALIFICATIONS:

Ability to speak Spanish a plus.

AMERICANS WITH DISABILITIES ACT COMPLIANCE:

Durham County is an Equal Opportunity Employer. ADA requires Durham County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. 

BACKGROUND CHECK STATEMENT:

This position may be subject to a background check, which could include, but is not limited to, criminal history (employment-related and/or SBI fingerprint-based), credit history, motor vehicle records, educational verification, and checks of the sexual offender registry, depending on the specific requirements of the role. A conviction record does not automatically disqualify an applicant from employment consideration, unless otherwise required by applicable state law.