Income Maintenance Caseworker Supervisor- 40001505

RESPONSIBILITIES:

Responsible for the day-to-day supervision of teams that take applications, complete redeterminations and/or changes to Long Term Care Medicaid programs. Assigns work to eligibility specialists and reviews eligibility forms to assure that all pertinent information is gathered and recorded. Coordinates the flow of eligibility work both within the unit and other departments.  Coordinates staff development functions for employees of the unit; trains and orients new employees.  Plans and reorganizes the functions of the eligibility program.  Confers and consults with departmental staff concerning methods and procedures for implementing eligibility services.  Screen, interviews, and recommends selection of prospective employees.  Performs other duties relative to work described. 

KNOWLEDGE SKILLS AND ABILITIES:

• Considerable knowledge of public assistance policies and eligibility requirements Food and Nutrition Services, Medicaid and/or Work First Cash Assistance
• Considerable knowledge of needs and problems of disadvantaged persons.  
• Ability to instruct, direct, and supervise employees performing the eligibility duties, and maintain satisfactory working relationships with applicants, and others contacted within the course of work.  
• Ability to represent the eligibility program in departmental meetings and community conferences.  
• Ability to communicate effectively orally and in written form.  

REQUIREMENTS:

Four year degree and 3 years eligibility work or administrative experience in Social Services OR graduation from high school and six years of experience determining eligibility in a Social Services program, including at least one year in a supervisory capacity.

PREFERRED REQUIREMENTS:

Experience in multiple public assistance programs

Experience in NC FAST

Bilingual skills (English and Spanish)