INCOME MAINTENANCE CASEWORKER III - 40001638 & 40001639

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RESPONSIBILITIES: 

This position will investigate referrals of possible over issuances in the public assistance programs administered by Durham County Department of Social Services. He or she will research the department’s records, gather evidence, and apply appropriate policy to determine if an over issuance occurred, what program(s) were involved, the amount over issued, and who is responsible for the over issuance. If the suspected over issuance was the result of an Intentional Program Violation, the investigator will prepare and present their evidence to a local hearing officer. He or she will represent the county DSS and will testify and present evidence during a hearing.

KNOWLEDGE, SKILLS & ABILITIES:

• Experience as an Income Maintenance Caseworker or Social Worker within a means tested public assistance program such as Medicaid, Work First, Child Care Subsidy, Emergency Assistance, or Food and Nutrition Services.
• Must be able to make decisions based upon evidence and applicable policy. ​​​​
• Must be able to present evidence and testimony in a clear and concise manner in a hearing.

• Considerable knowledge of NC FAST and Social Service programs
• Ability to read, analyze, and interpret rules, regulations and procedures.
• Ability to research, analyze and interpret automated system problem.

REQUIREMENTS:

Requires two years of experience as an Income Maintenance Caseworker, or a degree from an accredited college or university; or an associates degree in accounting, business administration, human services, secretarial science or closely related field and at least two years of paraprofessional, clerical or other public contact experience which includes negotiating, interviewing, obtaining, analyzing and/or evaluating data; or a high school diploma and at least five years of paraprofessional, clerical or other public contact experience which includes negotiating, interviewing, obtaining, analyzing and/or evaluating data.  Bi-lingual skills preferred.

AMERICANS WITH DISABILITIES ACT COMPLIANCE:

Durham County is an Equal Opportunity Employer. ADA requires Durham County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.