Date: Jun 15, 2022

Location: Durham, NC, US, 27701

Company: Durham County

Durham County Government employs approximately 1,900 employees that work towards providing needed services throughout the community. With a wide array of services, Durham County Government is at the heart of a rapidly growing and diverse area offering residents, employees and visitors exciting opportunities to live, work, grow and play. For more information about Durham County Government, visit



Community Intervention and Support Services

DATE POSTED:            

June 14, 2022

CLOSING DATE:           

June 30, 2022





POSITION NUMBER:            





**This is a repost, previous applicants are still being considered and need not reapply**




Durham County is seeking a director to lead the newly established Community Intervention and Support Services department. The department is comprised of three program areas – Bull City United, My Brother’s Keeper and Project BUILD. The Community Intervention and Support Services Department’s focus is to provide coordinated programmatic support and systems-level strategies, in partnership with the community, to promote resident and community safety and prosperity.




  • Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.
  • Coordinates, assigns and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed.
  • Plans, organizes, leads, directs, and implements the overall operations of the Community Intervention and Support Services functions via community engagement, coordination, and services.
  • Hires, trains, and develops staff to effectively execute programs and projects.
  • Sets vision, goals, objectives, and deliverables in collaboration with community stakeholders.
  • Serves as a liaison with community groups, residents, federal, state, county, and city agency, educational and community-based organizations.
  • Collaborates with the public about alternative crisis intervention and response mediums.
  • Conducts robust community and stakeholder’s engagement.
  • Acts as a trusted voice for the community stakeholders including victims of crime, law enforcement, and county administration.
  • Establishes strategies to promote the goals and objectives of programs; evaluates the effectiveness of program activities and develops program operating policies and procedures; collects and disseminates information and data pertaining to program activities and participation.
  • Manages fiscal operation to include monitoring expenditures and revenue collection for the department, grants management and compliance.
  • Prepares and presents the departmental budget.
  • Performs related work as assigned.




  • Thorough knowledge or principles, practices or techniques or program development, implementation, management, and evaluation.
  • Knowledge of Federal and/or State grant funding requirements and regulations, as required.
  • Knowledge of HIPAA, Business Associate Agreements, Data Use Agreement, and institutional review board standards as needed for programs, research.
  • Knowledge of adult learning methods and group facilitation techniques.
  • Experience with social justice and racial equity principles.
  • Knowledge of organizational change management.
  • Experience in relationship building and collaborating while balancing diplomacy and tact.
  • Skilled in administrating complex services with both a professional and para-professional work force.
  • Skilled in personnel management, financial planning and management, program planning and administration, and public health nutrition.
  • Strong oral and written communicate skills.
  • Ability to lead and direct a team, plan, develop, and evaluate programs.
  • Ability to establish and maintain rapport with county employees, the community, community agencies and groups, executive leadership, and other governmental officials.
  • Ability to work independently, motivate staff, and prioritize tasks appropriately.




Requires a Bachelor’s degree in Social Justice, Criminal Justice, Human Services, Social Work, Business Administration, Public Administration, Public Policy, or related field, and a minimal of five (5) years of related experience.


Durham County Government is an Equal Opportunity Employer

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh