ADMINISTRATIVE SUPPORT ASSISTANT- 40009865

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**This posting is subject to close without prior notification.**

GENERAL DESCRIPTION:

The purpose of this position is to provide a variety of specialized administrative and office support to the assigned department or office.

This class works under the Voter Services Manager.

DUTIES AND RESPONSIBILITIES:

The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary.

• Provides general office administrative support as directed.
• Performs routine office duties such as overseeing the front desk under the supervision of the Senior Elections Administrator, answering phones, disseminating messages, maintaining conference/training room calendars, greeting and assisting the public, scheduling, and coordinating meetings and data entry.
• Responds to customers by providing routine information, answering questions, and referring customers to appropriate resources.
• Edits, formats and drafts documents (correspondence, department policy manual, department budget, etc.).
• Creates and maintains specialized reports, records, and files required to that department’s work processes.
• Executes departmental list maintenance functions under the supervision of the Voter Services Manager.  
• Assists in maintaining departmental records: records all incoming and outgoing voter records, mail, pay labels, and procurement card records.
• Assists with processing payroll, purchase orders, invoices, and human resource functions.
• Performs related work as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Thorough knowledge of standard office practices, procedures and equipment.
• General knowledge of business English, spelling and arithmetic.
• Ability to type accurately at a reasonable rate of speed.
• Ability to make arithmetical calculations and file alphabetically.
• Ability to interpret and transmit to subordinates departmental rules and regulations.
• Ability to establish and maintain effective working relationships with other employees and the general public.
• Ability to understand oral and written instructions.
• Knowledge of office management techniques including the ability to organize workflow and coordinate activities.
• Ability to take direction and follow documented procedures.  
• Ability to engage positively with customers generally and in difficult situations.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

• High School Graduation or GED equivalent.
• One (1) year of administrative or clerical support or related experience or an equivalent combination of education, training, and experience.

PHYSICAL DEMANDS:

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

• Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

UNAVOIDABLE HAZARDS (WORK ENVIRONMENT):

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

• None.

SPECIAL CERTIFICATIONS AND LICENSES REQUIREMENTS:

• None

STANDARD CLAUSES:

May be required to work nights, weekends, holidays, and emergencies (man-made or natural) to meet the business needs of Durham County.

This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

ESSENTIAL SAFETY FUNCTIONS:

It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses.

Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed and employees are properly trained.

AMERICANS WITH DISABILITIES ACT COMPLIANCE:

Durham County is an Equal Opportunity Employer. ADA requires Durham County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.