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PUBLIC HEALTH PROGRAM MANAGER - 40008982

Date: Jun 7, 2021

Location: Durham, NC, US, 27701

Company: Durham County

Durham County Government employs approximately 1,900 employees that work towards providing needed services throughout the community. With a wide array of services, Durham County Government is at the heart of a rapidly growing and diverse area offering residents, employees and visitors exciting opportunities to live, work, grow and play. For more information about Durham County Government, visit www.dconc.gov.

 

DEPARTMENT:       

Public Health Services

DATE POSTED:            

June 07, 2021

CLOSING DATE:           

June 21, 2021

SALARY MINIMUM:  

$53,118.00

SALARY MAXIMUM:

$95,612.00

POSITION NUMBER:            

40008982

JOB TYPE:

Full-Time

 

GENERAL DESCRIPTION

 

Performs difficult professional work in delivering results that align to the strategic vision of the organization. Identifies opportunities for continuous improvement and ensures that relevant standards, processes, and regulations are upheld. This position is responsible for the direction and performance of Public Health administrative staff within the three subdivisions of the (1) Medical Claims Unit, (2) Spanish Interpreter Unit and (3) Registration.

 

DUTIES AND RESPONSIBILITIES

 

  • Manages business operations to achieve department goals.
  • Supervises staff within assigned sub-divisions.
  • Oversees the Presumptive Medicaid process flow to ensure efficiency and accuracy.
  • Provides strategic leadership and direction to unit supervisors.
  • Leads division staff in the development of processes and regulatory practices designed to provide excellent customer service.
  • Works collaboratively with the division directors and supervisors to ensure efficient support of departmental programs operations.
  • Implements procedures and systems to reduce disparities in provided health services.
  • Identifies areas for improvements and concerns and accordingly develop action plans.
  • Evaluates division performance, recommends new strategies for improvements, and provides corrective measures.
  • Conducts meetings with various sub-units of the clinic staff and prepares a variety of information, statistics, correspondence, sensitive or legal documents, reports and notices.
  • Prepares, coordinates and review reports, presentations and projects as needed.
  • Audits subdivision programs and staff performance for efficiency and quality assurance.
  • Recommends, implements, and utilizes technology to improve business operations.
  • Documents and improves workflow processes within each area of responsibility.

 

KNOWLEDGES, SKILLS AND ABILITIES

 

  • Extensive knowledge of management and administrative techniques.
  • Extensive knowledge with medical claims billing.
  • Effective English and Spanish communication techniques, both verbal and in writing.
  • Excellent analytical, organizational, problem-solving and leadership skills.
  • Ability to prioritize workload to ensure deadlines are met.
  • Excellent interpersonal skills, including interaction with all levels of employees and the public.
  • Ability to adapt to a complex and changing work environment.
  • Knowledge of effective management practices.
  • Effective interactive skills and the ability to understand and contribute to the process of creating effective policies and procedures.
  • Working knowledge of the electronic medical record software and the ability to provide the necessary training and guidance.

 

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

 

Requires a master’s degree in public health, health administration, health science, or public administration and five years of management experience in public health or healthcare setting;  or graduation from a four-year college or university with a major in health services administration and two years’ experience in public health services administration or a related field; or graduation from a four-year college or university and three years of experience in public health  services administration; or an equivalent combination of training and experience.

 

PREFERRED SKILLS

 

  • Proficiency in English and Spanish strongly preferred.
  • Project Management certification preferred.

Durham County Government is an Equal Opportunity Employer


Nearest Major Market: Durham
Nearest Secondary Market: Raleigh